1. Introduction
The company operating the ArdorFishing platform (hereinafter referred to as the "Company," "we," "us") is committed to protecting the privacy and confidentiality of our users' personal data. This Privacy Policy (hereinafter referred to as the "Policy") describes how we collect, use, disclose, and protect information that you provide when using the ArdorFishing platform, accessible at ardorfishing.com, through the mobile application and related services (hereinafter referred to as the "Platform").
This Policy applies to all Platform users regardless of their location. The Company complies with the requirements of Federal Law No. 152-FZ "On Personal Data" (hereinafter referred to as the "Personal Data Law"), as well as GDPR (General Data Protection Regulation) provisions for users from the European Union.
Please read this Policy carefully. By using the Platform, you agree to the terms set forth in this Policy.
2. Definitions
- Personal Data — any information relating to an identified or identifiable natural person (data subject).
- Processing of Personal Data — any action (operation) or set of actions performed on personal data, including collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
- Data Subject — a natural person to whom the personal data relates.
- Personal Data Operator — a company or organization that determines the purposes and means of processing personal data.
- Data Controller — a legal or natural person that determines the purposes and means of processing personal data (synonym for operator in Russian legislation).
3. Categories of Personal Data Collected
3.1 Data You Provide Directly
When registering and using the Platform, you provide the following information:
Registration Information:
- First and last name
- Email address
- Phone number (optional)
- Password (in encrypted form)
- Profile photo (optional)
- Biography and information about yourself (optional)
- Date of birth (for age verification)
- Country and region of residence
Fishing Information:
- Geolocation data (coordinates of fishing locations)
- Catch descriptions (fish species, size, weight, time)
- Photos and videos of your fishing
- Comments and descriptions of your fishing logs
- Name of river, lake, or body of water
Marketplace Information:
- Delivery address
- Residential address
- Payment information (last four digits of card)
- Purchase and sales history
Information in Messages:
- Text messages between users
- Comments on other users' content
- Reviews and ratings of goods/services
3.2 Data Collected Automatically
When you use the Platform, we automatically collect:
Technical Data:
- Your device's IP address
- Browser type and operating system
- Device identifier (UDID, MAC address)
- Unique application identifier (App ID)
- Application and operating system version
- Language and time zone
- Browsing history and clicks
Activity Data:
- Platform login history (date, time, IP address)
- Actions you perform (views, likes, comments)
- Search queries you perform
- Content you create and view
- Time spent on each page
- Links you click
Geolocation Data:
- GPS coordinates of your device (if you have granted permission)
- Approximate location (by IP address)
- History of places you have visited
Interaction Data:
- Information about other users you interact with
- Your subscriptions and friends list
- Notifications you receive
3.3 Data Obtained from Third Parties
We may receive information about you from:
- Payment systems and banks (when confirming payments)
- Analytics services (Google Analytics, Yandex.Metrica)
- Social networks (if you use social login)
- Other users (mentions in comments, adding to friends list)
- Partners and service providers
- Law enforcement agencies (when there is a lawful request)
4. Purposes of Personal Data Processing
The Company processes your personal data for the following purposes:
4.1 Primary Purposes of Service Provision
- Registration and identification — creating and managing your account
- Authentication — verifying your identity and securing access
- Personalization — adapting the Platform to your interests and preferences
- Core functionality — maintaining fishing logs, interacting with other users, using the Marketplace
- Communication — sending notifications, responding to your questions and requests
- User support — technical support, problem and conflict resolution
4.2 Platform Improvement and Development
- Analytics — analyzing Platform usage to improve user experience
- A/B testing — testing new features and interface
- Research — conducting surveys and research on user preferences
- Development — using anonymized data to train recommendation algorithms
4.3 Security and Legal Compliance
- Security — detecting, preventing, and investigating fraud and other unlawful activities
- Rights protection — protecting the rights of the Company, users, and other parties
- Legal compliance — fulfilling obligations under Russian law, including requirements of the FSB, Ministry of Internal Affairs, and other government agencies
- Content moderation — reviewing and removing content that violates the Terms of Service
- Legal proceedings — responding to court requests and participating in legal processes
4.4 Marketing and Advertising
- Targeted advertising — displaying advertising relevant to your interests
- Marketing campaigns — sending information about new features, offers, and events
- Partner programs — informing about collaboration opportunities
4.5 Other Purposes
- Backup — creating backups of your data for recovery in case of failure
- Aggregated statistics — creating anonymized statistics for research and reports
5. Legal Bases for Data Processing
The Company processes your personal data on the following bases:
5.1 Russian Legislation
In accordance with Federal Law No. 152-FZ, the Company has the right to process personal data based on:
- Subject's consent — your voluntary consent expressed during registration and use of the Platform
- Contract performance — processing data necessary to provide Platform services
- Legal compliance — processing data required by Russian law
- Protection of interests — protecting the life, health, property, and rights of others
- Obtaining and disclosing information — processing data necessary for obtaining and disclosing information in accordance with law
5.2 EU Legislation (GDPR)
For EU users, the Company processes personal data based on:
- Consent (Article 6(1)(a)) — your explicit consent
- Contract performance (Article 6(1)(b)) — data necessary for service provision
- Legal obligations (Article 6(1)(c)) — EU legal requirements
- Vital interests (Article 6(1)(d)) — protection of life and health
- Public interest tasks (Article 6(1)(e)) — performing tasks of public importance
- Legitimate interests (Article 6(1)(f)) — balancing Company interests and user rights
6. Disclosure and Transfer of Personal Data
6.1 To Whom We Disclose Data
The Company may disclose your personal data to the following categories of recipients:
Company Employees and Contractors:
- Company employees who need to know your data to perform their duties
- Contractors and service providers (hosting, analytics, support)
Partners and Third Parties:
- Payment systems and financial institutions (for payment processing)
- Marketing and advertising partners (with anonymized data)
- Social networks (if you use social login)
Law Enforcement Agencies:
- Federal Security Service (FSB)
- Ministry of Internal Affairs (MVD)
- Prosecutor's Office
- Courts
- Other government agencies (when there is a lawful request)
Other Users:
- Information you make public (profile, fishing logs, comments)
- Messages you send to other users
6.2 Transfer of Data to Third Parties
The Company does NOT transfer your personal data to third parties for their independent use without your consent, except:
- To comply with legal requirements
- To protect Platform security and the rights of other users
- To comply with court orders
6.3 Cross-Border Data Transfer
The Company primarily processes data on servers located in the Russian Federation. However, given the international nature of the Internet, your data may be transferred to other countries for:
- Storage and backup
- Payment processing
- Provision of services from international partners
When transferring data to countries not recognized by the Company as providing an adequate level of protection, the Company uses appropriate safeguards (standard contractual clauses, adequacy decisions).
7. Storage of Personal Data
7.1 Retention Period
The Company stores your personal data under the following conditions:
Active Accounts:
- Data is stored throughout the period of your Platform use
Deactivated Accounts:
- Data is stored for 6 months after account deletion or deactivation for recovery purposes
- After this period, data is deleted, except for information required by law
Logs and Backups:
- Technical logs are stored for 90 days
- Backups may be stored longer for disaster recovery purposes (up to 1 year)
Financial Data:
- Payment information is stored for 5 years in accordance with tax law requirements
Violation Data:
- Information about Terms of Service violations is stored for 3 years
Archived Data:
- Anonymized and aggregated data is stored indefinitely
7.2 Storage Location
The primary storage of personal data is located in the Russian Federation. Backups may be stored in other regions (including the EU) for fault tolerance purposes.
8. Protection of Personal Data
8.1 Technical Security Measures
The Company has implemented the following technical measures to protect personal data:
- Data transmission encryption — use of HTTPS/TLS protocol to protect data in transit
- Storage encryption — encryption of sensitive data in databases (passwords, payment information)
- Access control — use of authentication, authorization, and multi-factor authentication (MFA)
- Backup — regular creation of data backups
- Security monitoring — 24/7 system monitoring to detect anomalies
- Asset inventory — tracking all systems storing personal data
- Security updates — regular application of updates and patches
8.2 Organizational Security Measures
- Designated personnel — appointment of personnel responsible for personal data protection
- Employee training — training employees on data protection requirements
- Confidentiality agreements — concluding confidentiality agreements with employees
- Third-party contracts — requiring contractors to comply with data protection standards
- Access policy — providing data access only on a need-to-know basis
- Audits and inspections — conducting regular security audits
- Documentation — maintaining documentation of violations and incidents
8.3 Breach Probability
Despite the security measures taken, no system can be absolutely protected from unauthorized access. The Company maintains a registry of potential incidents and is prepared to manage them in accordance with legal requirements.
If you suspect a security breach, immediately notify the Company at support@ardorfishing.com.
9. Your Rights as a Data Subject
9.1 Rights Under Russian Legislation
In accordance with Federal Law No. 152-FZ, you have the following rights:
Right of Access:
- Right to receive confirmation of whether the Company processes your personal data
- Right to receive a copy of your personal data
Right to Rectification:
- Right to request correction of inaccurate personal data
- Right to supplement incomplete data
Right to Erasure ("Right to be Forgotten"):
- Right to request deletion of personal data in accordance with legal conditions
- Exceptions: data necessary for legal compliance or contract performance
Right to Restriction of Processing:
- Right to request suspension of data processing in case of a dispute about accuracy
Right to Portability:
- Right to receive a copy of your data in a structured, commonly used format for transfer to another service provider
Right to Object:
- Right to object to data processing for marketing purposes
- Right to object to processing based on legitimate interests
Right to Withdraw Consent:
- Right to withdraw your consent to data processing at any time
- Withdrawal of consent does not affect the lawfulness of processing prior to withdrawal
Right to Protection of Rights:
- Right to fair consideration of complaints
- Right to apply to court to protect your rights
9.2 Rights Under GDPR (for EU Users)
EU users have additional rights under GDPR:
- Right to explanation of automated decision-making
- Right to refuse automated decision-making (except where necessary for contract)
- Right to file a complaint with a national supervisory authority (Data Protection Authority)
- Right to compensation for damages in case of GDPR violation
9.3 How to Exercise Your Rights
To exercise any of the above rights, please:
- Send an email to: support@ardorfishing.com
- Indicate which right you wish to exercise
- Provide information necessary for identification (email address, name, date of birth)
- In case of suspected use of false data, the Company has the right to request additional proof
Response Times:
- Russian legislation: within a reasonable time, generally no later than 30 days
- GDPR: within 30 days, with possible extension of 60 days in complex cases
10. Policy Regarding Minors
10.1 Age Restrictions
- Minimum age: 13 years
- Ages 13 to 16: guardian consent required
- Age 16 and above: can use the Platform without guardian consent (in accordance with legislation)
10.2 Child Protection
The Company takes special measures to protect the personal data of minors:
- Limited data collection — collecting only necessary information
- Limited use — data is not used for targeted advertising purposes
- Limited disclosure — data is not transferred to third parties
- Guardian verification — verifying guardian consent for users under 16
- Parental control — guardians can manage their children's data
10.3 Guardian Contact
If you are the guardian of a minor using the Platform, you may:
- Request deletion of the child's account
- Access the child's data
- Change privacy settings
To do so, write to support@ardorfishing.com with the child's information and proof of your guardian status.
11. Cookies and Similar Technologies
11.1 What Are Cookies
Cookies are small data files that the Platform saves on your device to remember information about you and your preferences.
11.2 Types of Cookies We Use
Strictly Necessary Cookies:
- Session cookies (for Platform operation)
- Authentication cookies (for login)
- Security cookies (for attack protection)
Functionality Cookies:
- Remembering user preferences
- Saving language settings
Analytical Cookies:
- Google Analytics (usage analysis)
- Yandex.Metrica (visit statistics)
Marketing Cookies:
- Retargeting (displaying ads on other sites)
- Conversion tracking
11.3 Managing Cookies
You can manage cookies in your browser settings:
- Chrome: Settings → Privacy and security → Cookies
- Firefox: Settings → Privacy → Cookies
- Safari: Preferences → Privacy → Cookies
- Edge: Settings → Privacy → Cookies
When deleting cookies, some Platform features may not work correctly.
11.4 Tracking (Do Not Track)
Some browsers support the "Do Not Track" feature. If you activate this feature, the Company will attempt to respect your choice but cannot guarantee complete absence of tracking.
12. Third-Party Services and Integrations
12.1 Third-Party Payment Systems
When making payments, your information is transferred to payment systems:
- Yandex.Checkout
- PayPal
- Stripe
- MasterCard, VISA
These systems have their own Privacy Policies that apply to the processing of your payment data.
12.2 Analytics Services
We use the following analytics services:
- Google Analytics — Platform usage analysis
- Yandex.Metrica — visit statistics
These services collect data about your behavior. You can opt out by installing a browser plugin.
12.3 Social Networks
If you use social login (Google, VK, Telegram), the Platform receives certain information from your social network profile. The social network's Privacy Policy applies.
12.4 Sub-processors
The Company uses the following sub-processors for data processing:
- Hosting: Digital Ocean, AWS
- Email: SendGrid
- SMS: Twilio
- Analytics: Google LLC, Yandex LLC
A complete list is available upon request at support@ardorfishing.com.
13. Updates to the Privacy Policy
The Company may update this Policy at any time. When making significant changes, we will notify you:
- By email to the address specified in your profile
- By notification in the application
- By posting a notice on the Platform
Significant changes take effect 30 days after notification. Your continued use of the Platform after this period constitutes acceptance of the new terms.
The date of the last update is indicated at the beginning of this document.
14. Contact Information for Privacy Questions
If you have questions, concerns, or complaints regarding this Policy or the processing of your personal data, please contact us:
Primary Contact:
- Email: support@ardorfishing.com
- Website: ardorfishing.com
- Support chat: https://ardorfishing.com/support
Company Address:
Company legal address
Data Protection Officer:
Name, position, contact details
Response Time: The Company undertakes to respond to your request within 5 business days.
15. Supervisory Authorities
If your rights are violated, you may contact the following authorities:
Russian Federation:
- Federal Service for Supervision of Communications, Information Technology, and Mass Media (Roskomnadzor)
- Address: https://rkn.gov.ru/
- Phone: +7 (495) 550-00-74
European Union:
- European Data Protection Board (EDPB)
- https://edpb.ec.europa.eu/
- National Data Protection Authorities (DPA)
16. Special Provisions for Residents of Certain Countries
16.1 California (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal data is collected
- Right to delete personal data
- Right to opt out of the sale of personal data
- Right to non-discrimination for exercising their rights
16.2 Virginia (VCDPA)
Virginia residents have similar rights under the Virginia Consumer Data Protection Act (VCDPA).
16.3 Other Jurisdictions
For residents of other countries with similar legislation, analogous data protection principles apply.
17. Data Processing in Security Breaches
17.1 Incident Notification
Upon confirmation of a security breach that may affect your personal data, the Company will:
- Notify you by email without undue delay
- Provide information about the type of breach
- Explain the likely consequences
- Describe measures taken to protect your data
- Provide contact details for additional information
17.2 Legal Notification
When necessary, the Company will also notify:
- Roskomnadzor (in accordance with Russian legislation)
- National Data Protection Authorities (in accordance with GDPR)
- Law enforcement agencies
18. Data Archiving and Deletion
18.1 Long-Term Storage
The Company may retain archived and anonymized versions of your data after account deletion for purposes of:
- Historical research
- Statistical analysis
- Legal proceedings
This data cannot be used to identify you.
18.2 Complete Purge
You may request complete purging of all your data, including archives, subject to the following conditions:
- Data necessary for legal compliance is retained
- Processed data is deleted according to the deletion schedule
19. Emergency Situations
In the event of a state emergency, war, terrorist threat, or other extreme circumstances, the Company may:
- Transfer personal data to law enforcement and military structures without your consent
- Use data to ensure national security
- Restrict access to the Platform
20. Acknowledgment and Consent
By visiting and using the ArdorFishing Platform, you:
- Confirm that you have read and understand this Privacy Policy
- Give your explicit consent to the processing of your personal data in accordance with this Policy
- Acknowledge that you have provided accurate information during registration
- Agree to the terms of data storage and protection
- Understand the risks of using the Internet and the Platform
If you do not agree with any part of this Policy, please discontinue use of the Platform.
Thank you for trusting ArdorFishing — the platform for passionate anglers!
This Privacy Policy is aligned with:
- Federal Law No. 152-FZ "On Personal Data" of the Russian Federation
- General Data Protection Regulation (GDPR) of the European Union
- California Consumer Privacy Act (CCPA)
- International data protection standards